USA engineers use state-of-the-art virtual tools to model situations, scenarios and systems, which speeds development time and reduces overall costs to the customer. Engineers supplement these virtual tools with artificial intelligence algorithms to develop individualized training protocols, design and develop prototypes, model complex systems, and demonstrate the human machine interface.

USA engineers conduct human factors research and apply human behavior expertise to proactively reduce mishap potential and increase workforce efficiency. By applying human-centered design principles in the design of facilities, equipment and workspace, USA can improve safety through identification and reduction of ergonomic risk. USA engineers apply their expertise at the Human Engineering Modeling and Performance laboratory, which uses state-of-the-art motion capture tools to examine human, machine, and environment interfaces to provide customers with exceptional insight into their products and processes.

USA's Crew Systems engineers also use an overall knowledge of habitability and human factors technology, vehicle design, and emergency equipment utilization to determine solutions for hardware and operational problems and to provide real-time response for personnel escape in an emergency.